Returns are simple.
Fill out the form above within 7 days of receiving your order and it will submit a return for you.
As your return is approved, within 2 to 4 business days, we will provide you with an RA number to fill out the card you received with your order.
If you do not receive an RA number within this time frame, please email us at firstname.lastname@example.org.
Please make sure to put that card in with your return. We will not accept any returns without an RA number.
Returns must be sent out to our return center within 7 days of receipt of an RA number for a full refund.
We understand return shipping time frames may vary. Be sure to have your return post marked within the 7 days. Any orders outside of this allotted period of time will be charged a $10 restocking fee.
You may send in your return with a trusted courier service to our return center. We do suggest to ensure you receive a tracking number as we are not responsible for any lost or stolen packages.
22890 ventura blvd.
Woodland hills, ca 91364
If you are local, you may drop off your approved return and RA number to the same address between the hours of 11am to 4pm Monday to Saturday.
Once we receive your return, we will refund you within 2 to 6 business days.
Depending on your bank, funds may take anywhere from 6 to 8 business days to drop into your account.
Our policy though.
We will gladly return items that have been purchased through our website that have not been worn, washed, or altered with tags attached in the original CLYQUE clear packaging within 14 days of receiving your order.
Any returns that are not sent back in original CLYQUE packaging will be charged a $6 restocking fee.
At the moment, we cannot process exchanges. If you would like to order a different size, please place a new order for the item(s) you desire.
For sanitary reasons, please try on bodysuits over your underwear as we do not accept returns that appear worn. Please be mindful of make up, tanning products, and deodorant as well.
We will not accept any garments that have stains from trying on.
All returns are subject to inspection and we do have the right to refuse your refund if your return does not meet any of the above requirements.