TO GET YOUR RETURN STARTED, VISIT OUR RETURN PORTAL HERE.
RETURNS ARE SIMPLE.
Fill out the details required on the return portal within 14 days of receiving your order. You will receive a return label that will be deducted from your refund.
Returns must be sent out to our return center within 7 days of receipt of your return label as the label will expire.
If you are local, you may drop off your approved return to the below address between the hours of 11am to 4pm Monday to Saturday.
Should you choose to drop off your return, you will not be charged for the return label as long as it has not been printed + scanned.
22890 ventura blvd.
Woodland hills, ca 91364
Once we receive your return, we will refund you within 2 to 6 business days.
Depending on your bank, funds may take anywhere from 6 to 8 business days to drop into your account.
OUR POLICY THOUGH.
We will gladly return items that have been purchased through our website that have not been worn, washed, or altered with tags attached in the original CLYQUE clear packaging within 14 days of receiving your order.
Any returns that are not sent back in original CLYQUE packaging will be charged a $6 restocking fee.
At the moment, we cannot process exchanges. If you would like to order a different size, please place a new order for the item(s) you desire.
For sanitary reasons, please try on bodysuits over your underwear as we do not accept returns that appear worn. Please be mindful of make up, tanning products, and deodorant as well.
We will not accept any garments that have stains from trying on.
All returns are subject to inspection and we do have the right to refuse your refund if your return does not meet any of the above requirements.